Preguntas Frecuentes

If your question does not appear here, contact us on our live chat or contacto@creatufut.com

What Is CreateFUT?

CreaTuFUT is a website that allows players and non-players to buy FUT cards of their favorite players or even of themselves. Only with your photo can we create the FUT Card that you have always wanted to hang on your wall. On CreateFUT we sell a wide variety of personalized as generic products mostly, but not limited to football and football themes.

 

Where Do We Ship To?

We have shipments throughout the UK, including Northern Ireland and the Republic of Ireland, we also offer shipments to any country in Europe, at the time of shipping you can choose where you want to send it and the cost of shipping.

How Is the quality of your products?

All our products are printed in specialized companies and with great professionalism. The most important thing is that each letter will be cut by machine and not by hand, so it will be perfect in your game room!

How Long does it take to make the cards?

We have a team of graphic designers working almost 24 hours a day. Depending on the workload, the letter can be ready between 30 minutes to 48 hours. Once the design is finished, it will be sent to the client for approval. It will be 24 hours at the press and will be ready for shipment.

¿Cuánto tarda el envío?

Depende de la opción que elija, disponemos de envíos nacionales e internacionales certificados o urgentes.

¿De qué están hechas las cartas?

All our letters are printed on high quality Foamex cards. They are hard and durable cards that can be cleaned with water without any problem.

¿Qué ocurre si no recibo mi pedido?

Somos una web con muy buena reputación entre nuestros clientes. Muchos Youtubers trabajan con nosotros y podrás ver nuestra web anunciada en sus canales. En los envíos ordinarios guardamos el ticket pero no nos hacemos cargo de las pérdidas de correos (Se suele perder 1 de cada 1000 artículos) En cambio en envíos certificados y Express tendrás la seguridad de que tu carta llega al 100% o te devolvemos el dinero.

¿Hay alguna restricción en los productos personalizados?

Usaremos cualquier imagen legal y coherente que nos envíe y será impresa en el producto que elija. Le recomendamos que envíe imágenes con una opción fácil para cortar y con la resolución más alta para que podamos obtener el mejor producto de ella.

Tengo un código de descuento, ¿dónde lo introduzco?

You can select a discount code at checkout simply by clicking on “Enter Coupon”.

¿Puedo hacer un reembolso?

All orders are sent to be made the day after at 11 AM English time. If you let us know of your intention to refund that time then it is okay however if after this time you will lose all right to a refund. Before sending it to the designer we will send you a final preview of the card to get a definitive answer.

How Do I Make My Card?

First, Select which type of card you are looking for or if you are looking to make your own select Create A Card. Then, a card previewer will be shown to you, changing dependent on the stats and attributes you choose for your player as well as your Card type, Nationality, Team and the name you would like on the card.

You can crop the image to get a better idea of what the final design will look like but you do not have to as our highly experienced designers are able to professionally cut and crop your card, seamlessly rendering onto the finished card.

Once satisfied with the look of your card you can checkout where we will aim to give you the highest quality product as possible.

ENVIOS

National Shipping

How long will it take to arrive at your home?: 5-7 business days All shipping times are from when the personalized product is designed and printed, you will NEVER receive a personalized product within 24 / 48h of your payment.

Envío 24/48 –> 3.99£  (GRATIS +40£)

Europe

Envío: 3-5 días laborables –> 9.99£ (GRATIS +60£)

America

Envío: 7-12 días laborables –> 13.99£ (GRATIS +80£)