Frequent questions

If your question does not appear here, contact us on our live chat or contacto@creatufut.com

What is CreateFUT?

CreaTuFUT is a website that allows players and non-players to buy FUT cards of their favorite players or even of themselves. Only with your photo can we create the FUT Card that you have always wanted to hang on your wall. On CreateFUT we sell a wide variety of personalized as generic products mostly, but not limited to football and football themes.

 

Where do we ship to?

We are able to ship worldwide from the UK but may be slower for certain countries across the globe dependent on the accessibility and distance of the country. 

How is the quality of your products?

All our products are printed in specialized companies and with great professionalism. The most important thing is that each letter will be cut by machine and not by hand, so it will be perfect in your game room!

How long does it take to make the cards?

We have a team of graphic designers working almost 24 hours a day. Depending on the workload, the letter can be ready between 30 minutes to 48 hours. Once the design is finished, it will be sent to the client for approval. It will take up to 24 hours at the press and will be ready for shipment.

How long does it take the card to arrive?

The process can take up to 14 days at the latest but will most likely be delivered before then, dependent on your location.

What are the cards made of?

All our Cards are printed on high quality Foamex cards. They are hard and durable cards that can be cleaned without any problem.

Are there any restrictions?

We will use any image you send to us and it will be printed on the product you choose. We recommend that you send images which are easier to cut  as well as with the highest resolution so that we can get the best possible image for your card.

What to do if I don't have my order?

Our site has a very good reputation among clients. We have many collaborations with Youtubers, as well as working with actual football clubs, creating cards for teams such as Borussia Dortmund. In ordering with us we can guarantee that the letter will reach you in 100% condition or your money back. Simply let us know at contacto@creatufut.com if your order is taking too long and we will check it out for you.

I have a discount code, where do I enter it?

You can select a discount code at checkout simply by clicking on “Enter Coupon”.

Am I able to request a refund?

All orders are sent to be made the day after at 11 AM British time. If you let us know of your intention to refund that time then it is okay however if after this time you will lose all right to a refund. Before sending it to the designer we will send you a final preview of the card to get a definitive answer.

How Do I Make My Card?

First, Select which type of card you are looking for or if you are looking to make your own select Create A Card. Then, a card previewer will be shown to you, changing dependent on the stats and attributes you choose for your player as well as your Card type, Nationality, Team and the name you would like on the card.

You can crop the image to get a better idea of what the final design will look like but you do not have to as our highly experienced designers are able to professionally cut and crop your card, seamlessly rendering onto the finished card.

Once satisfied with the look of your card you can checkout where we will aim to give you the highest quality product possible.